Privacy Policy

Privacy Policy – Ghumti Pasal Robotics Store

At Ghumti Pasal Robotics Store, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website or mobile app.

Information We Collect

We may collect the following information when you use our website or mobile app:

• Name
• Phone number
• Email address (if provided)
• Delivery address
• Order and purchase details
• Payment information (if applicable)
• Device information (for app/website performance and security)
• Location information (only when required for delivery)

We only collect information necessary to provide our services.

How We Use Your Information

We use your information to:

• Process and deliver orders through NCM delivery service
• Provide order updates and notifications
• Manage user accounts and order history
• Offer customer support
• Improve our website, app, and services
• Ensure secure and smooth transactions

We do not sell or trade your personal information to third parties.

App & Website Permissions

Depending on how you use our services, we may request:

• Internet access (to place and manage orders)
• Notifications (for order updates and alerts)
• Location access (only for delivery purposes, if needed)

You can control these permissions from your device or browser settings.

Data Protection & Security

We take appropriate security measures to protect your personal data from unauthorized access, loss, or misuse. Only authorized personnel can access customer information when necessary.

Third-Party Services

We may use trusted third-party services such as:

• NCM delivery service for shipping orders
• Payment gateways for secure payments
• Analytics tools to improve performance

These services only access the minimum data required to perform their functions.

Cookies & Storage

On our website and app, we may use cookies or local storage to:

• Remember user preferences
• Improve user experience
• Maintain login sessions (if applicable)
• Analyze performance and usage

You can disable cookies in your browser settings if you prefer.

Data Retention

We keep your information only as long as needed to:

• Provide services
• Maintain records
• Meet legal requirements

After that, your data is securely deleted or anonymized.

Your Rights

You have the right to:

• Access your personal data
• Request correction of incorrect information
• Request deletion of your account or data (subject to legal obligations)
• Opt out of notifications at any time

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on our website and in the mobile app.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

Email: info@ghumtipasal.com.np Phone: 984163675 Store: Bharatpur 10,Chitwan